Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide when creating an account, completing onboarding, or contacting support. This includes your name, company, email address, billing details, and communication preferences.

We also collect usage information automatically, such as device characteristics, browser type, IP address, and interaction data within the dashboard. This information helps us secure the platform and improve product performance.

2. How We Use Your Information

We use personal information to deliver and maintain the Service, process payments, personalize your experience, and provide customer support. Aggregated product analytics help us make informed roadmap decisions and keep the experience fast and reliable.

• Authenticate access to the dashboard and related tools.
• Send transactional emails, notifications, and product updates.
• Monitor performance, detect fraud, and enforce platform policies.
• Improve product features through aggregated, anonymized insights.

3. Data Sharing & Disclosure

We do not sell your personal information. We may share limited data with trusted service providers who help us operate the Service, such as payment processors, analytics platforms, and customer support tools. These vendors are contractually obligated to protect your data and may only use it to perform services on our behalf.

• Payment data is processed securely via our billing providers and never stored in plain text.
• We may share information to comply with legal obligations, court orders, or requests from government authorities.
• If we are involved in a merger, acquisition, or asset sale, we will provide notice before personal information is transferred.

4. Data Retention

We retain personal information for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce agreements. When data is no longer required, we securely delete or anonymize it.

5. Your Choices & Rights

You can update your account information or subscription preferences at any time from within the dashboard. Depending on your jurisdiction, you may have additional rights regarding access, correction, or deletion of your personal information.

• Submit data access or deletion requests through our support channel.
• Opt out of non-transactional emails by using the link in those communications.
• Disable cookies in your browser settings, though doing so may impact certain features.

6. Security

We implement administrative, technical, and physical safeguards to protect personal information against loss, misuse, or unauthorized access. Despite our efforts, no internet transmission is 100% secure, and we encourage you to use unique, strong passwords for your account.

7. International Transfers

Foreclosure Data Hub is based in the United States. If you access the Service from outside the U.S., your information may be transferred to, stored, and processed in the United States or other countries where our vendors operate.

8. Children’s Privacy

The Service is not directed to individuals under 18, and we do not knowingly collect personal information from children. If we learn that a child under 18 has provided personal information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make changes, we will update the “Last updated” date and, where appropriate, notify you via email or dashboard alerts.

10. Contact Us

Have questions about privacy or data protection? Reach out to our support team and we’ll respond promptly.